Get help with Appmo: contact, sign-in, encryption passphrase, and common issues.
Frequently asked questions
How do I get help with Appmo?
Email contact@appmo.com with the issue, the approximate time it happened, and any error message you saw. Do not send your encryption passphrase.
What happens if I forget my encryption passphrase?
Appmo does not store your encryption passphrase. If you forget it, saved encrypted threads cannot be decrypted.
Why is chat or search not working?
The service may be starting up or temporarily missing server keys. Try again in a moment, then contact support if the issue persists.
Does Appmo need my passphrase for support?
No. Never send your Appmo encryption passphrase to support. It is used locally to unlock encrypted saved threads.